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Mr. Syd

Producer for the Steve Harvey Morning Show, Sundays 4 pm to 9 pm

LAS VEGAS, NEVADA - APRIL 28: A person rides a skateboard past a sign at the State of Nevada Department of Employment, Training and Rehabilitation (DETR) as the coronavirus continues to spread on April 28, 2020 in Las Vegas, Nevada. More than 350,000 Nevada residents have filed for unemployment benefits since the start of the pandemic, making it the highest number in the history of the state. Nevada's USD 68 billion tourism industry, which usually supports about 450,000 jobs, has been hit especially hard by the spread of COVID-19. It is estimated that the jobless rate is currently at 25 percent and increasing. The World Health Organization declared the coronavirus (COVID-19) a pandemic on March 11th. (Photo by Ethan Miller/Getty Images)

The Nevada Department of Training and Rehabilitation (DETR) announced last Friday that it is ending its’ contract with Alorica, the third party call center that had been answering unemployment claimants phone calls. Claimants for months have complained that they either couldn’t get through, or if they did get through were met with reps that for the most part couldn’t help. Alorica’s contract was slated to run until the end of the year but will be phased out over the next 30 days and DETR says it will handle the call center itself. As the transition takes place, the phone number that claimants should call for help will remain the same.

Born in New York City but also consider myself a native of Detroit. Attended college at Michigan State University. Started radio career in Detroit in 1980. Moved to Vegas in 1989. Worked 14 years at KCEP 88.1 before getting hired at Beasley with 105.7 in 2014.